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New training facility targets business needs

New training facility targets business needs

Dubai, UAE: Power Systems Gulf LLC (PSG), a member of The Kanoo Group, a strategic business unit and the appointed distributor for Perkins in the Gulf Region opened the doors to their new Training facility for Perkins products in The Kanoo Group Jebel Ali facility on 5th November 2014, ushering in a generation of advanced product innovation and accelerated learning, to benefit Perkins customers, dealers and end-users in the region.

New training facility targets business needsGracing the event, Mr. Bob Curtis, CEO, The Kanoo Group – UAE & Oman said, "Investing in knowledge-based capabilities will help us expand our commitment to provide the most innovative systems and approach to better serve our consumers and to continuously aim for global standards.

The training facility includes a dedicated classroom and conference area to hold up to 20 participants each at a time, as well as indoor office and practical area equipped with modern devices, tools and systems to expedite leading-edge engineering, product and process learning development. Trainees get hands-on training on disassembly / assembly of engines and study the performance characteristics, diagnostics and fault-finding of a running engine. For those who successfully complete the courses, completion Certificates from Perkins will be issued online

PSG Technical Support & Training Manager Shaik Rahim has demonstrated he delivers training to the highest standards that are expected by Perkins. He is currently coaching and mentoring Service Engineer Shiju Thomas to become a trainer.

New training facility targets business needs Power Systems Gulf team: Left to right - Reuben Dias (Engine Sales & Applications Engineer), Shiju Thomas (Service Engineer), Mohammed Suhail (Regional Parts Sales Coordinator), Shaik Rahim (Technical Support & Training Manager), David Brady (Global Training Coordinator from Perkins UK), Krishna Warrier (Sales & Marketing Manager) & Karthik Harsha (Parts Analyst)

The full-fledged PSG Regional Training facility will be home to OEMs, OEM Dealers, their customers and other end-users of Perkins engines to address the market needs in UAE, Saudi Arabia, Bahrain, Kuwait, Qatar, Oman and Yemen for highest quality service and product support through knowledge gained methodically and working with latest technical information on products.

New training facility targets business needsMr. Shaik Rahim said, "The plan to eventually create an exclusive Training facility for Perkins products was realized after studying the growing demands for product support requirements based on the number of Perkins engines entering the market every year. This project was implemented as part of Perkins strategy to grow and sustain 'Best in class' Distribution network."

Following the event, Mr. David Brady, Perkins Global Training Coordinator assessed the entire facility as well as the trainers. He spent 3 days at the company's product training and observed the training courses being run that demonstrated all sorts of application scenarios which tested the skills and knowledge of trainers and evaluated their training performances, with a view to eventually certify the training facility as meeting global standards documented by the Perkins Training Guild.

During the final meeting, the Perkins Global Training Coordinator has reaffirmed Mr. Rahim's status as a District Trainer. He likewise confirmed Mr. Thomas as a certified Perkins District Trainer and commented on his considerable progress from his last assessment and gave remarks on his potential to grow further. He lastly noted of certain key actions to be completed to reach the global standards for the facility for certain models of engines, which PSG should be able to complete by the end of this year.

Mr. Krishna Warrier, Sales and Marketing Manager; Mr. Karthik Harsha, Parts Analyst; Mr. Reuben Dias, Engine Sales & Applications Engineer and Mr. Mohammed Suhail, Regional Parts Sales Coordinator, also members of the PSG Team, took part in the success of the event.

Concisely, Power Systems Gulf will continue to provide excellence and to look after regional training and distribution strategy, the commercial operation and management of the Perkins engines distribution sales development and product support capability across the Gulf region.

Acknowledgements:

This project has been completed on time and to the expected standards because of the efforts and support of the following team members

Girisha Siddappa – Property Department – for his excellent coordination, support and the choice of the Contractor, WMI Constructions, who is very professional and accommodating at the same time.

Anil Kumar – IT Department – for providing input from inception, giving us a 'near future-proof' technology setup.

Ali Islim - Marketing Department – and his team member Ramesh Varakkoth, for coordinating and implementing the branding and signage.

Issam Al Zammer – Communications Department – for coordinating and ensuring smooth transfer of phone lines into the new office.

Hameed Hussain – Legal Department – for promptly supporting the team with all the required documentation.

Thank you for your support. We are indeed proud to be associated with such knowledgeable, proactive and professional team members.